Kepler's is now open Tuesday-Friday 10am-6pm, Saturday and Sunday 10am-5pm. Please read about our reopening and plaza pickup service.

How to Schedule a Plaza Pickup

PLEASE DO NOT CREATE A PICKUP APPOINTMENT UNTIL YOU HAVE PLACED AN ORDER AND RECEIVED CONFIRMATION THAT IT IS READY TO BE PICKED UP!

Create a Plaza Pickup Appointment

  1. We will email you a link to book your appointment once your order is ready for pickup. Click this link.

  2. Once you’re on the Kepler’s Books and Magazines Schedulicity page, click on the purple Schedule Now button on the right side of the screen

  3. Scroll down the page to find a date and time that works best for you

  4. Click on the corresponding row for that date and time

  5. Once you have reviewed the information that pops up on the screen, click on the purple Select This Class button

  6. Type in your email address and click Next

  7. Type in your first name, last name, phone number, and a password you would like to use for Schedulicity

  8. Click Create My Profile

  9. Review the information on the next page

  10. Click on “+ add a message” underneath the date and time of your pickup, and type in your order number 

  11. Once you have verified all of the information, click the purple Book My Visit button on the right side of the screen

  12. A confirmation email will be sent to the email address you used to create your Schedulicity account

 

Cancel or Reschedule an Appointment

  1. Go to https://www.schedulicity.com/

  2. In the upper right corner of the screen, click on the white “Login” button

  3. Type in your email address, and click Next

  4. Type in your password, and click Sign In

  5. Click on the appointment you’d like to cancel or reschedule

  6. Click Cancel/Reschedule

  7. Select one of the three options

  8. If you select Cancel It And Reschedule, follow the instructions from “Create a Pick-Up Appointment” to create a new pick-up appointment

 

Frequently Asked Questions

Q: Why is the time slot I’d like not available?

A: Only eight customers may select a given 30-minute time slot. If that slot does not appear as an option, it has been filled. 

 

Q: Why can only 8 customers select a given time slot?

A: In order to maximize customers’ ability to engage in social distancing and keep staff-to-customer interaction to a minimum, the eight-person-per-slot policy was implemented. 

 

Q: How will I be able to pick up my books?

A: Your books will be marked with your name, and placed on a table at the front of the store, facing the grassy knoll and El Camino Real. The entrance to the store near the elevators and Café Borrone will be locked and not in use. 

 

Q: What if I miss my pick-up time slot?

A: If you are unable to make it to the store during your reserved time slot, you will have the opportunity to schedule another pick-up slot. Simply follow the instructions under the header “Cancel or Reschedule an Appointment”, or give us a call.

 

Q: Am I required to wear a mask when picking up my books?

A: Yes, you are required to wear a mask at all times while at the Menlo Center including the Plaza in front of the store. 

 

Q: Will the store be accessible to customers? 

A: The store will be closed completely, and there will be no public restroom available for customer use. Unfortunately, we will not be able to make exceptions to this policy in order to maintain social distance between our staff and customers.