Join Kepler's Books, an innovative bookstore pioneering a new approach to bookselling
Receiving & Shipping Manager
Employment type: Full or part-time hourly position with a commitment of at least 24 hours per week
Compensation: $17- $21 per hour based on qualifications and experience
Benefits: Paid Time Off, Profit Sharing Plan, Staff Discounts on books and merchandise sold at Kepler's
Kepler’s Books in Menlo Park has an opening for a Receiving and Shipping Manager. We are looking for someone experienced and detail-oriented, with a passion for books and reading, to co-lead and co-manage our receiving and shipping operations in collaboration with an existing full-time Receiving and Shipping Manager.
This position offers the opportunity to fill a crucial role in the operations of a world-renowned bookstore and local cultural landmark. This position reports to the Store Manager and works closely with the current Receiving and Shipping Manager and Buyers.
Major job responsibilities will include:
● Supervising a team receiving daily incoming shipments of books and merchandise, including doing hands-on receiving
● Supervising returns of unsold books to publishers, including doing hands-on returns
● Ensuring accuracy and consistency in store inventory operations
● Helping buyers and store manager with inventory management to achieve healthy store metrics
● Working collaboratively with another Receiving and Shipping Manager to ensure constant communication between the receiving and shipping team, Buyers, and store management
● Collaborating with Store Manager to ensure there is sufficient capacity of trained staff available to handle store’s receiving and shipping needs
● Supporting online/web order fulfillment and customer ship-outs
● Ensuring the receiving room stays clean, organized, and functional at all times
● Managing relationships and troubleshooting issues with book publishers, distributors, and carriers, relevant to this position and job responsibilities
● Training and supporting new staff on back office operations
● Generating and analyzing reports to support inventory management
● Working on the retail bookstore floor as a bookseller to help customers find and purchase great books, share information about our programs and events, and contribute to daily store operations including event set up
● Working on special store projects as requested by store management
● Working nights and weekends as needed
Ideal candidates will have/ be:
● Previous experience working in a bookstore or other shipping / receiving environment
● Process oriented with a bias for tracking metrics/analytics
● Agility in a fast-paced work environment
● An obsession with details, and is a proactive problem-solver with loads of initiative
● Comfortable performing repetitive tasks swiftly and accurately
● Self-starting, and be able to work without much direction
● Patience and grace in high-touch customer service situations
● Exceptional critical thinking skills
● Top-notch communication skills
● Collaborative and comfortable working in a team-oriented environment
● Able to lift boxes weighing up to 50 lbs on a regular basis
● Experience with Microsoft Office and Google Suite, with a strong knowledge of Microsoft EXCEL
● We use IBID-ie as a POS system, so experience with that is a plus
● Strong reader who loves to share that knowledge and passion, and a familiarity with various genres and categories of books
Applications should include a resume and a cover letter. Please include answers to the following questions in the cover letter:
● Tell us about a recent experience where you improved a work process and what results were achieved
● Tell us why you will thrive working in a bookstore
Incomplete applications will not be considered for an interview.
Please email complete application to firstname.lastname@example.org
Compensation: $15-$19 per hour, depending on relevant experience and qualifications. Plus benefits.
Employment type: Full or part-time, nights and weekends are a must
Kepler's has been the intellectual and cultural hub of the community for over 60 years. Kepler's is known for its outstanding literary events, knowledgeable staff, broad selection of books and magazines, and deep ties to the community including local schools and non-profit organizations. Kepler's is the first bookselling institution in the US to pioneer an innovative hybrid business model that includes a community-financed bookstore, and a non-profit organization that produces a rich roster of literary events with leading intellectuals and writers. Kepler's is a social enterprise with a mission to provide public education and cultural enrichment for our community. Kepler's is located next door to the popular Café Borrone and is conveniently accessible by Caltrain and public bus system.
As a bookseller, you will work on the retail store floor to help customers find and purchase great books, share information about our programs and events with customers, manage store sections, make buying recommendations, create interesting and topical displays, and handle a variety of back-office activities including receiving and returns. Kepler's is a creative and innovative place to work, and if you're committed to books and bookselling, we want to talk to you. You can see profiles of our current staff on our website at www.keplers.com
We are hiring for hourly positions with compensation of $15-$19 per hour, depending on relevant experience and qualifications. In addition, you will be eligible for PTO (paid time off), staff discounts on books and merchandise sold at Kepler's, and profit sharing. We prefer promoting from within and successful candidates will have opportunities for bigger roles and responsibilities within Kepler's team.
Ideal candidates will have/be:
- A passion for talking with people about books, and a proclivity for reading across genres
- Outgoing personality and excellent customer service skills
- Organizational skills and attention to detail
- Efficient and resourceful with their time
- Strong communication skills
- Self-directed and proactive
- Ability to lift heavy boxes of books
- Excited and available to work nights and weekends (Kepler's is open daily Mon-Sat 9am-10pm, Sunday's 9am to 7pm, 362 days a year)
- Previous experience working in a bookstore or library
In addition, these qualifications are preferred but not required:
- Commitment to a long-term career in bookselling
- Bachelor's or advanced degree in Literature, Education or related field
- Experience working with IBID-IE inventory system for books
- Experience and interest in using social media to engage with community
Please apply with a current resume and a cover letter. Your cover letter should include the following:
a) Explain why you want to work in a bookstore with a social mission.
b) Write about a book you read and enjoyed recently, what type of customers this book might appeal to, and how you would talk about this book with customers.
c) Please spend some time reviewing Kepler's history and mission and recent news on our website at www.keplers.com and tell us about the aspects that resonate with you.
d) Please include the hours you are currently available to work, as well as your ideal schedule.
Incomplete applications will not be considered for an interview.
Send your application to email@example.com
Kepler's, based in Menlo Park, California, has been the intellectual and cultural hub of the Silicon Valley community for over 60 years. Kepler's is known for its outstanding literary events, knowledgeable staff, broad selection of books and magazines, and deep ties to the community including local schools and non-profit organizations. Kepler's is a social enterprise with a mission, enshrined in our corporate articles and bylaws, to provide public education and cultural enrichment for our community. Kepler's is located next door to the popular Café Borrone and is conveniently accessible by Caltrain and public bus system.
Kepler's is the first bookselling institution in the US to pioneer an innovative hybrid business model that includes a community-financed bookstore, and a non-profit organization that produces a rich roster of literary events with leading intellectuals and writers. This new approach to creating sustainable bookstores has won numerous accolades and received wide coverage in the media including Stanford Social Innovation Review, The Washington Post, and Publishers Weekly. In the last few years Kepler’s Literary Foundation has produced well attended premier events with Al Gore, Barbara Kingsolver, Margaret Atwood, Bill Nye, Michio Kaku, Temple Grandin, Jane Mayer, and Roxane Gay and many others.
For more information, please visit www.keplers.com