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Browse Books: Business & Economics / Total Quality Management

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company By Joseph A. Michelli Cover Image
$33.00
Usually Arrives at Kepler's in 3-14 Days
Built to Last: Successful Habits of Visionary Companies (Good to Great #2) By Jim Collins, Jerry I. Porras Cover Image
$22.99
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Tools Of Titans: The Tactics, Routines, and Habits of Billionaires, Icons, and World-Class Performers By Timothy Ferriss Cover Image
$32.50
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Managing Service Excellence: The Ultimate Guide to Building and Maintaining a Customer-Centric Organization By C. William Crutcher, Fernando Flores (Foreword by) Cover Image
$29.94
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(This book cannot be returned.)
Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results By Mike Rother Cover Image
$36.00
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Gemba Kaizen: A Commonsense Approach to a Continuous Improvement Strategy, Second Edition By Masaaki Imai Cover Image
$46.00
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Tribe Of Mentors: Short Life Advice from the Best in the World By Timothy Ferriss Cover Image
$30.00
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Kbi: Learn what Key Behaviour Indicators are, their benefits over KPIs, and how they will build the company culture and bra By Richard A. Perry Cover Image
$20.99
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Zero Acceptance Number Sampling Plans By Nicholas L. Squeglia Cover Image
$84.00
Usually Arrives at Kepler's in 3-14 Days
(This book cannot be returned.)

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