Making Knowledge Management Clickable: Knowledge Management Systems Strategy, Design, and Implementation By Joseph Hilger, Zachary Wahl Cover Image

Making Knowledge Management Clickable: Knowledge Management Systems Strategy, Design, and Implementation (Paperback)

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Description


1. Knowledge Management Primer.- Part I: Knowledge Management Transformation Strategy and Planning.- 2. Assessing Your Organization's KM Strengths and Weaknesses (Current State).- 3. Understanding Your Organization's Future KM Needs (Target State).- 4. Creating the Target State Vision.- 5. Getting from Here to There (KM Transformation Roadmap).- Part II: Understanding KM Systems.- 6. Content Management Solutions.- 7. Collaboration Suites.- 8. Learning Management Systems.- 9. Enterprise Search.- 10. Taxonomy Management.- 11. Data Catalogs and Governance Tools.- 12. Text Analytics Tools.- 13. Graph Databases.- 14. KM as a Foundation for Enterprise Artificial Intelligence.- 15. Integration Patterns for KM Systems.- Part III: Running a KM Systems Project.- 16. Project Phases.- 17. Common KMS Project Challenges and Mistakes.- 18. Foundational Design Elements.- 19. Content.- 20. Operations and Iterative Improvements.- 21. Envisioning Success: Putting KM Solutions and Outcomes Together.

About the Author


Joseph (Joe) Hilger has over thirty years of experience leading and implementing cutting-edge, enterprise-scale IT projects. He has worked with an array of commercial and government clients in a wide range of industries. He was an early pioneer in the use of agile techniques for knowledge management systems design, implementation, and integrations projects. Joe is an expert in implementing enterprise-scale content, search, and data analytics solutions. He consults on these areas with organizations across the world and is a frequent speaker and instructor on topics including enterprise search, enterprise content management, agile development, and knowledge graphs.Zachary (Zach) Wahl has over twenty years of experience leading programs in the knowledge and information management space. He has worked with more than 200 public and private organizations in over forty countries to successfully strategize, design, and implement knowledge management systems of various types. Zach has developed his own taxonomy design methodology, has authored a series of courses on knowledge management, and is a frequent speaker and trainer on information governance, knowledge management strategy, and taxonomy design. Joe and Zach founded Enterprise Knowledge (EK) in 2013 and presently serve as COO and CEO respectively. EK has been listed on the Inc. 5000 List of Fastest Growing Companies in the US every year from 2018 to 2021. EK is now the world's largest dedicated knowledge management consultancy, having won a myriad of awards.


Product Details
ISBN: 9783030923846
ISBN-10: 3030923843
Publisher: Springer
Publication Date: March 15th, 2022
Pages: 318
Language: English