Helping: How to Offer, Give, and Receive Help (Paperback)

On Our Shelves Now
1 on hand, as of May 22 12:46am


Helping is a fundamental human activity, but it can also be a frustrating one. All too often our sincere offers of help are resented, resisted, or refused—and we often react the same way when people try to help us. In this seminal book on the topic—named one of the top five leadership books of 2009 by strategy+business magazine—Edgar Schein analyzes the social and psychological dynamics common to all types of helping relationships, explains why help is often not helpful, and shows what any would-be helpers must do to ensure that their assistance is both welcomed and genuinely useful. Using examples from many types of relationships—doctors and patients, consultants and clients, husbands and wives—Schein offers specific techniques and illuminating examples that help us determine what type of help to offer and how best to offer it in any situation. These techniques not only apply to all kinds of one-on-one helping in personal and professional relationships, teaching, social work, and medicine but also can be usefully applied to teamwork and to organizational leadership.

About the Author

Ed Schein comes from a 50-year career as Professor of Organizational Psychology at the MIT Sloan School of Management. In his professional life at MIT he helped to create the fields of Organizational Psychology and Organization Development with his fifteen books and over 100 papers. He has written a book analyzing the growth and death of Digital Equipment Corporation, and a book on the Singapore Economic miracle called Strategic Pragmatism. His most recent books are Organizational Culture and Leadership which is in its fourth edition, The Corporate Culture Survival Guide and, most recently Helping: How to offer, give and receive help and Humble Inquiry: The gentle art of asking instead of telling. Ed has been an active consultant to major corporations worldwide and is the recipient of many honors including the Life Time Achievement Award as Scholar/Practitioner from the Academy of Management and the Lifetime Achievement Award in Leadership by the International Leadership Association.
Product Details
ISBN: 9781605098562
ISBN-10: 1605098566
Publisher: Berrett-Koehler Publishers
Publication Date: February 14th, 2011
Pages: 167
Language: English